We are a digital agency helping businesses develop immersive, engaging, and user-focused web, app, and software solutions.
2310 Mira Vista Ave
Montrose, CA 91020
2500+ reviews based on client feedback
We specialize in building custom Freshdesk apps that extend and enhance your helpdesk functionality. Whether you’re looking to automate workflows, connect third-party tools via APIs, or build internal tools directly into Freshdesk, we tailor each app to meet your specific business needs. Our apps integrate seamlessly with Freshdesk’s UI and backend, creating smooth, efficient experiences for support agents and administrators alike.
From sidebar widgets and ticket view enhancements to complex serverless integrations and secure webhook handling, we handle the full development cycle. We work with Freshdesk’s app framework (v2.3), OAuth, external APIs (REST, GraphQL, Microsoft, etc.), and custom event handling to bring smarter automation and deep integrations right inside your Freshdesk environment.
Custom Freshdesk apps let you break past the limits of default features—automate tasks, reduce agent effort, and streamline data across platforms.
Off-the-shelf Freshdesk features only go so far. If your team is switching between tabs, copy-pasting data, or using disconnected tools, it’s time for a custom solution. We create apps that are tailored exactly to your workflows—giving your agents the power to work smarter, not harder.
With deep experience in Freshdesk’s developer ecosystem, we don’t just build apps—we build solutions that solve your unique pain points. Whether you’re integrating with your internal CRM, syncing customer notes from external platforms, or building automation that saves hours daily, we make Freshdesk work harder for you.
